Introducing live video chat customer service on

Please note this blog post was published over 12 months ago and so may not include the most up-to-date information, for example where regulation around investing has changed.

At True Potential Investor we’re committed to helping you do more with your money. We aim to make investing as clear and accessible as possible, which is why we are thrilled to introduce our live video chat feature on It is so exciting for us to bring a human element into online investing, with our friendly customer services team ready to answer your queries between 8am and 8pm.

We’re once again using technology to innovate the online investing process, and we’re very excited to talk with our customers using the live video chat feature.

You’ll be able to seek further clarity about your account or general queries, and if you’re opening an account our live chat team will be able to assist you with each step of our quick and easy online assessment process. This face to face experience will give you all the clarity you need on how we assess your suitability for investing.

Do more with your money, try the live chat feature out today, we look forward to hearing from you

With investing, your capital is at risk. Investments can fluctuate in value and you may get back less than you invest. Past performance is not a guide to future performance. Tax rules can change at any time. This blog is not personal financial advice.

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