Social Mobility at work: Kieran Howe, IT Support Worker

At True Potential we’re proud to be one of the first businesses to sign the Social Mobility Pledge founded by Justine Greening MP and the Harrison Centre for Social Mobility. The premise of the Social Mobility Pledge is simple, to support people from all backgrounds through education and training. 

Meet Kieran Howe, an apprentice in our IT Support team…

My name is Kieran Howe, I’m 20 years old and an Information Technology Support worker at True Potential.

True Potential has given me the opportunity to start my career in IT by giving me a platform to gain crucial life experience as well as expanding my skill set.

I joined the company as an apprentice in January 2017, and well as earning a wage, I’ve been able to earn qualifications, through the level three programme I have recently completed, and through the level 4 programme I am midway through.  In December 2017, I won a national award through my apprenticeship training provider, the Baltic Training Services Apprentice of The Month.

Kieran is congratulated on his Apprentice of the month award by David Harrison, Managing Partner

This choice of career path has given me practical experience and a beneficial insight into the expectations and demands of the workplace. This has improved both my confidence and communication skills, both inside and outside of the workplace.

Kieran is a key member of the IT support team

My role here consists of a full-time position, as well as training, meaning I can apply this to my work here at True Potential. I work as part of the IT Team, and my job responsibilities include supporting Head Office staff at all levels, as well as helping to maintain the infrastructure within Head Office. Occasionally, I provide support to our other offices, when needed.

Being a young person starting out can be quite difficult, for several reasons.

The population is rising, people are both living and working longer, leading to a lack of employment opportunities, which in turn, then leads to more competition in the jobs market. There are also pressures in the education side of things, such as exams, and career path choices.

That is why I am so pleased to have been given this opportunity to start my career here at True Potential.

Watch Kieran’s meet the team video